CRM Integration
Integration with CRM and ERP systems for your business
CRM (Customer Relationship Management) is a system of interaction with customers. CRM systems are the digital brain of modern business applied for customer management, marketing, customer service, and sales.
CPM implementation is a solution for automating business processes, optimizing company strategies, a mechanism for interacting with customers:
- collecting information
- obtaining data
- analyzing
- saving data;
BlumSolutions team chooses the appropriate CRM system where the business owner or employees will be able to approach the needs of the clients. We identify possible risks and potential campaign opportunities by automating business processes.
Advantages of CRM for E-commerce:
- Improved demand and supply planning
- Self-service portals
- Improved after-sales services
- Reduces cost and looses
- Target marketing and advertising campaigns
- Integrated RMA management
Blumsolutions specialists have vast experience in expanding and supporting an integrated SAP CRM / ERP. All employees have not only specialized knowledge of modules but also experience in module integration, as well as practice in the implementation of end-to-end business processes using all the necessary elements.